Training Program Description
This training program focuses on the Eight Principles of Quality and how to apply them within organizations.
It aims to introduce participants to the concepts, types, characteristics, goals, and benefits of quality management, while addressing challenges and offering practical steps to implement an effective Total Quality Management (TQM) system that enhances institutional performance and customer satisfaction.
General Objective of the Program
To enable participants to understand quality management and effectively apply its core principles in organizational environments.
Target Audience
1-Quality assurance and control personnel
2-Institutional development and continuous improvement officers
3-Managers and supervisors across departments
4-Professionals seeking to apply quality principles in their work
About course
Training Program Description
This training program focuses on the Eight Principles of Quality and how to apply them within organizations.
It aims to introduce participants to the concepts, types, characteristics, goals, and benefits of quality management, while addressing challenges and offering practical steps to implement an effective Total Quality Management (TQM) system that enhances institutional performance and customer satisfaction.
Detailed Objectives of the Program
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Understand the concept of quality management.
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Recognize the stages of implementing and evaluating quality management systems.
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Acknowledge the importance of quality management in organizations.
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List the eight principles of quality management.
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Identify the steps to implement a Total Quality Management (TQM) program.
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Describe the challenges and problems faced in quality management.
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Discover the key requirements for the successful implementation of TQM.
